Shareholder Services

Shareholder Services

Contacting The Transfer Agent
Computershare Trust is the Transfer Agent and
Registrar for DCT Industrial Trust Inc.
You may contact the Bank using the following methods:

By Phone
Toll free 1-866-485-0444
International direct dialers 1-201-680-6578

By Mail
Shareholder correspondence should be mailed to:
P.O. BOX 505000
Louisville, KY, 40233-5000

Overnight correspondence should be sent to:
462 South 4th Street, Suite 1600
Louisville, KY, 40202

Viewing Your Account On-Line
To Access the Bank's Stock Transfer Website, please follow these steps:

Log onto
Choose Individual Account Access
First time users should click “create login” button to follow steps for creating a unique user ID.
You will be required to enter the following information for validation
· Ticker or Company Name
· SSN or TIN
· Zip Code

After accepting terms and conditions, you will be directed to the “User Set-up” page where you provide your name, email address and cell phone number for account validation. You will also be prompted to create a unique “site seal” by choosing a color and entering three words of your choice. This custom site seal will appear each time you log in as an added layer of verification.

Choose a user ID and password for your account and enter them into the designated boxes. Finally, you will be asked to select three security questions (Click “save” to continue to the next step).

On the following page you will be prompted to enter in account confirmation codes that were sent to the email address and cell phone number you provided. Click “next” after entering your confirmation codes. NOTE: as a first-time user, you will have to undergo an additional layer of account verification required by federal regulation. You can choose to receive a confirmation code in the mail or, if you desire immediate access, you can submit to “knowledge based authentication” of your account.

After your authorization, a search of public record databases is used to create three questions that only you will be able to answer correctly. Questions are then presented in a multiple choice format. Once you answer the questions correctly, you are granted immediate access to the Investor Center site.

With the registration steps complete, you will automatically be taken to your Portfolio upon login on future visits to the site.

© 2019 DCT Industrial Trust Inc. All rights reserved.